Other Donation Fund questions

I live outside of the United States. Can I still use the Meal Train Donation Fund feature?

What information is required to pay out the donation?

Stripe, our payment processor, uses the last four digits of your SSN and DOB for identity verification. This process ensures compliance with anti-money laundering laws. All donation information is securely handled by Stripe.

Can I transfer Donation Fund proceeds to gift cards?

Unfortunately, donation funds cannot be converted to gift cards. The funds must be paid out to a bank account.

What is an anonymous donation?

An anonymous donation hides the donor's identity from public view, but the organizer and recipient will see who donated.

Are there fees for use of the Donation Fund feature?

If no donations are received, then there are no fees charged. MealTrain.com will automatically deduct a 5% platform fee from each donation received. In addition, for each donation, a financial transaction/credit card processing fee of 2.9% and $0.30 per transaction will apply. There are no additional recurring fees or fees to pay out the funds. Card processing and platform fees are generally standard across most fundraising sites.

Is there a time limit for collecting the donations? What happens if I do not link a bank account in time?

Donations must be collected within 60 days. If a bank account isn't linked within this time, the donations are refunded. The fund can still be used beyond 60 days if an account is linked.

What happens if my donation was refunded to a card that was cancelled?

Refunds are routed to the underlying account, not the card. If your card is cancelled, the refund will be directed to your new card or account. Contact your card issuer for assistance if needed.

What happens if my payout fails due to a bad bank account number?

If a payout fails due to an incorrect bank account, the funds will be returned to your MealTrain.com account. You can update the bank information, and the payout will be reprocessed per the payout schedule.

Is my donation to a Meal Train page tax deductible?

Donations on MealTrain.com are generally not tax-deductible unless they go to a registered 501(c)(3) non-profit organization. Consult your tax advisor for more information.

Will I need to pay taxes on Donation Funds collected?

MealTrain.com does not issue Form 1099-K for gifts or donations, as they are typically not considered taxable income. Consult your tax advisor for specific advice.